Honest Merchant Services.
No Gimmicks.
We're independent merchant services advisors. We don't work for a processor — we work for you. Our only goal is to get you the best rates with the most transparency.
Free. No obligation. Direct response from David Hopwood.
Our Mission
We Started This to Give Merchants a Clearer Picture of What They Pay
Processing statements can contain multiple pricing components and recurring fees that are difficult to evaluate without a detailed review. Some pricing structures make it harder to see the processor's markup separately from interchange and card-network costs.
We started True Merchant Services because we believed merchants deserved better — a partner who explains everything, charges fairly, and actually picks up the phone when you call.
We're independent, which means we're not tied to any single processor. We shop the market on your behalf and recommend the solution that's genuinely best for your business.
What We Stand For
Radical Transparency
We show you every fee, every rate, and every markup. No hidden charges, no confusing buckets. You always know exactly what you're paying and why.
No Long-Term Contracts
We don't believe in locking merchants in. Our agreements are month-to-month because we're confident you'll stay because you're happy — not because you're trapped.
Local, Personal Support
When you call us, you reach a real person who knows your account. No call centers, no ticket queues. Just direct access to the advisor who set up your account.
Education First
We believe informed merchants make better decisions. We'd rather spend an hour educating you than close a deal with someone who doesn't understand what they're signing.
Why We're Different
How we compare to Square, Stripe, and traditional bank processors.
Ready to Work with an Advisor Who's Actually on Your Side?
Start with a free statement review. No obligation, no pressure — just honest numbers.